Privacy Notice

Kaptiv Moments Wine Collection ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, www.kaptivmomentswinecollection.com (the "Website"). This Privacy Notice Agreement ("Notice") outlines how we collect, use, and safeguard your personal data, and your rights regarding this information.

1. Information We Collect
We collect the following types of personal information when you visit our Website or purchase from us:

  • Personal Identification Information: Name, email address, mailing address, phone number, and date of birth (to verify age eligibility for alcohol purchases).

  • Payment Information: Credit card details, billing address, and other payment-related data processed through third-party services.

  • Purchase History: Details of the products you have purchased from our Website.

  • Technical Data: IP address, browser type, device information, and other data collected through cookies and similar technologies.

  • Communication Data: Information you provide when you communicate with us, such as through customer service inquiries or email subscriptions.

2. How We Use Your Information
We use the personal information we collect for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and deliver products.

  • Communication: To send you order updates, respond to inquiries, and provide relevant marketing or promotional content (with your consent).

  • Improve Our Services: To analyze website usage, enhance user experience, and develop new products or services.

  • Legal Compliance: To comply with regulatory and legal obligations, such as age verification and tax reporting.

  • Security: To protect against fraud, unauthorized transactions, and other risks.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party companies that help us operate the Website, process payments, ship products, and deliver marketing materials.

  • Legal Authorities: To comply with legal requests, enforce our policies, or protect our rights or the rights of others.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect technical data and improve your experience on our Website. You may control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Website.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure, so we cannot ensure the absolute security of your information.

6. Retention of Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccuracies in your personal data.

  • Request Deletion of your personal information, subject to legal obligations.

  • Object to the processing of your personal data for direct marketing purposes.

  • Withdraw Consent: You may withdraw consent to the processing of your personal data at any time.

To exercise any of these rights, please contact us at kaptivmoments@gmail.com.

8. Children’s Privacy
Our Website is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we discover we have received information from someone under the age of 21, we will take steps to delete that information.

9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any personal information.

10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for legal reasons. We will post the updated Notice on this page with a new effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us at:

Kaptiv Moments Wine Collection
Houston, Texas
Email: kaptivmoments@gmail.com

By using our Website, you consent to the terms of this Privacy Notice.